• If merchandise is found to be defective in workmanship or material, a RETURN AUTHORIZATION number must be requested within 7 days from date of invoice. The defective merchandise will then be replaced or repaired at our discretion. If item is out of stock and cannot be repaired, a COMPANY CREDIT will be issued. There will be no exchanges or credit on merchandise that is not defective.
• Request RA number Please Send  E-mail :qa@annaimports.com
   
• MERCHANDISE MUST BE RECEIVED WITHIN 15 DAYS OF ISSUANCE OF RETURN AUTHORIZATION OR RA NUMBER WILL BE CANCELLED.
   
• NO REFUNDS WILL BE GIVEN.

MINIMUM Order

• $150.00

• FAILURE TO ACCEPT DELIVERY WILL RESULT IN A RESTOCKING FEE OF 15%.
   

SHIPPING:

• We normally process orders within 2 business days.

Payment Methods

Credit Card : VISA, MASTERCARD, DISCOVERY, AMERICAN EXPRESS

    1)Card Account Number (ex.  1111 1111 1111 1111)

    2)Valid Date (ex. 08/09)

    3)Credit card Statement mailing address (ex.111 main street)

    4)Credit card Statement mailing Zip Code (ex.30340)

    5)Credit Card Identification number <back of the Card>

       (ex. account number 123)

**Questions and Service request

General Question Send  E-mail :QA@annaimports.com

All others Send  E-mail :info@annaimports.com